1. What services does Ursus Time offer?

Ursus Time provides custom watchmaking and modification services, allowing customers to create or personalize a timepiece to their exact preferences.

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2. Where are your watches assembled?

All watches are hand-assembled in the USA by skilled technicians to ensure high quality and attention to detail.

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3. How long does it take to receive my order?

Each watch is assembled to order, so please allow 4–6 weeks for your watch to ship. This ensures proper craftsmanship and testing before delivery.

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4. How do I place an order?

We make the ordering process simple. Just select your preferred preconfigured watch on our website and proceed through checkout, or schedule a consult for a custom watch build.

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5. What payment options are available?

We offer secure payment options to protect your information during checkout and ensure a smooth transaction.

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6. Do you offer returns or refunds?

Yes. In the event of an issue, we provide hassle-free returns and refunds to ensure your complete satisfaction.

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7. How can I contact Ursus Time with additional questions?

If you need more information or assistance, please contact us using the form below.